Your statement shows the name of our payment service provider, Stripe, with a description in this form:
- Donation to "name of the cause" — the name of the page where you donated.
Stripe is a certified payment service provider in Europe with a PSD2 licence and a PCI DSS certificate. It handles all incoming payments (donations) and payouts (to the causes) for us.
Tip: with a SEPA Direct Debit payment it takes about five working days before the payment is visible at your bank.