Trust & Transparency

How We Verify Campaigns You Care About

When a fundraiser is created on WhyDonate, we ask organizers to clearly explain why they are raising funds and how the money will be used. To help protect our community, we review fundraisers to ensure they are genuine and meet our platform guidelines.

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What We Review

As part of this review, we check key details such as:

Purpose Alignment

Whether the fundraiser aligns with its stated purpose and intended use of funds.

Policy Compliance

Whether the campaign follows
our platform policies.

Information Accuracy

The accuracy and completeness
of the information shared.

Campaigns must provide accurate information so donors can make informed decisions. This verification process helps reduce the risk of misuse and gives donors confidence that their contributions are going to the right cause.

How We Monitor Activity

We actively monitor activity on WhyDonate to protect both donors and fundraisers.

Routine Checks
We perform routine checks and review donation activity.

User Reports
We respond to user reports and community concerns
to address potential issues quickly.

Payment Verification
We review payment sources and payment types to
ensure that donations come from real users.

Identity Verification Required

In addition, fundraisers must complete identity checks before receiving funds, in line with legal payment regulations. This means that only verified individuals – whose identity has been confirmed through documentation – can receive money. These steps help ensure that real people, such as neighbours, friends, and community members, can safely use the platform for good.

How We Protect Donors

If a campaign contains misleading, incomplete, or suspicious information, we may review
it more closely and take quick action to protect donors. This can include:

Contacting the Organizer

Reaching out to the organizer for
clarification on campaign details.

Removing the Fundraiser

Removing the fundraiser if it does
not meet our guidelines.

Blocking Malicious Users

In serious cases, blocking malicious
users from using the platform.

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